OVERVIEW
This website is operated by RMF Salt Holdings, LLC, a California limited liability company, doing business as San Francisco Salt Co® (“Company”) and powered by Shopify, which provides the online e-commerce platform that enables us to sell our products to you. Notwithstanding the foregoing, all purchases made through this website are made directly from the Company, and Shopify is not a party to any transaction between you and us. Throughout the site, the terms “we”, “us” and “our” refer to the Company. These Website Terms of Use and Conditions of Sale (these “Terms”) govern your access to and use of our website, as well as your purchase of any products offered through the site.
By accessing or using our website, creating an account, or placing an order, you enter into a legally binding agreement with us and agree to be bound by these Terms. If you do not agree to these Terms, you may not access the website or purchase products from us. These Terms apply to all users of the site, including without limitation browsers, customers, account holders, and contributors of content. We may update or modify these Terms from time to time by posting revised Terms on this page. Your continued use of the website or purchase of products following any such changes constitutes your acceptance of the updated Terms.
If you purchase products through the site, additional terms relating to those purchases (including pricing, payment, shipping, and product-specific terms) are set forth below and are incorporated into these Terms.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You agree that website content, logos, recipes, photos and text are owned by us. No reproductions or commercial use is allowed without our permission.
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your use of our website and purchase of our products.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
The information provided on this site may not be accurate, complete or current. The information on this site is provided for general information only. While we strive to ensure that the content on this site is accurate and current, we do not warrant that any information is complete, accurate, or up to date. You should not rely solely on the information provided on this site when making decisions and where appropriate, should consult additional sources or professionals. Any reliance on the material on this site is at your own risk.
This site may contain certain historical or archived information, which is provided for reference only and may not be current. We reserve the right to modify or update the contents of this site at any time without notice, but we have no obligation to update any information on our site except as required by applicable law. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue this site or our products without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of a product or this website.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. Product images and descriptions are provided for general informational purposes, and actual products may vary slightly. There are no representations or guarantees that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or use of our website to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Food Safety and Regulatory Compliance: Our food products are manufactured, processed, packaged, and handled in accordance with applicable federal and state food safety laws and regulations.
Product Use and Suitability: Our products are intended for general consumer use. If you have specific dietary needs, allergies, or sensitivities, you should carefully review all product labeling and consult a qualified professional if needed before consumption.
Allergen Notice: While we comply with applicable labeling requirements, our products may be processed in facilities that handle common allergens. We cannot guarantee that any product is completely free of allergens unless expressly stated on the product label.
Storage and Handling: To maintain quality and safety, products should be stored in a cool, dry place and used in accordance with any instructions provided. We are not responsible for changes in product quality, safety, or freshness resulting from improper storage, handling, or use after delivery.
Product Issues and Safety Actions: If you believe a product is defective, contaminated, or otherwise unsafe, you should discontinue use and contact us promptly so we can investigate and, where appropriate, provide a replacement or refund. In the event of a product recall or safety notice, you agree to follow any instructions we provide regarding the return, disposal, or handling of the affected product. For more detail, see our Returns Policy.
Repackaging and Resale Prohibited: Products are sold for personal use and consumption only. You may not repackage, relabel, resell, or otherwise distribute our products in any form without our prior written consent. We do not guarantee the safety, quality, or compliance of any product that has been repackaged, relabeled, or otherwise altered after delivery. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ANY SUCH REPACKAGING, RELABELING, OR RESALE. Without limiting the foregoing, we shall not be responsible for any claims relating to contamination, allergen exposure, mislabeling, regulatory noncompliance, or product degradation occurring after any repackaging or alteration by any person or entity other than us. Any person or entity that repackages, relabels, resells, or otherwise distributes our products in violation of these Terms agrees to indemnify, defend, and hold harmless the Company and its affiliates from and against any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to such activities.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to refuse or cancel any order for reasons including, without limitation, pricing errors, suspected fraud, product availability issues, where we believe fulfillment would violate applicable law or create safety or regulatory concerns, or orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase, billing, shipping, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Pricing; Taxes; Shipping: All prices displayed on the website are in U.S. dollars and are subject to change without notice. Unless otherwise expressly stated, prices do not include applicable sales tax, use tax, value-added tax, or similar governmental charges, nor do they include shipping, handling, or delivery fees. Applicable taxes and shipping charges will be calculated and added at checkout based on your order details and delivery location. You are responsible for payment of all such amounts. For more details, see our Shipping Policy and State and Local Taxes Policy.
Payment Authorization: By placing an order, you represent and warrant that you are authorized to use the designated payment method and you authorize us (and our third-party payment processors) to charge the full amount of your order, including product price, applicable taxes, shipping, and any other disclosed fees, to that payment method at the time of purchase. If your payment method cannot be authorized, is declined, or is otherwise unavailable, we reserve the right to cancel or refuse your order.
Order Verification and Fraud Prevention: We reserve the right, but are not obligated, to verify payment information prior to accepting or shipping any order. We may require additional information or verification to prevent fraud or unauthorized transactions.
Account Registration and Security: You have the option to create an account on our website. If you do so, you agree to provide accurate, current, and complete information and to keep such information updated. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account, whether or not authorized by you, except to the extent caused by our failure to maintain appropriate security measures. You agree to notify us promptly of any unauthorized use of your account or any other breach of security.
Account Suspension and Termination: We reserve the right, in our sole discretion and without prior notice, to suspend, restrict, or terminate your account and/or access to the site if we believe that you have violated these Terms, engaged in fraudulent or unlawful activity, or otherwise acted in a manner that could harm us, other customers, or third parties. You may terminate your account at any time by contacting us or through your account settings, if available.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new products, services and/or features through the website (including the release of new tools and resources). Such new products, features and/or services shall also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our website may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party links. We do not make any representations or warranties regarding the regulatory compliance, safety, or suitability of any third-party products, services, or materials nor do we have any liability or responsibility for any third party materials or websites, or for any other materials, products, policies, or services of third parties. Any reliance on such third party content or products is at your own risk. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You further agree that any comments, reviews, or submissions relating to food safety, product performance, or regulatory compliance will be truthful, not misleading, and not in violation of applicable law or regulatory guidance. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate, without limitation, to product descriptions/labeling, allergen disclosures, nutritional information, regulatory classifications, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet, or (l) to use, resell, relabel, repackage, or distribute any food products purchased from us in violation of applicable food safety, labeling, or traceability laws or regulations, including but not limited to FDA requirements or otherwise in violation of Section 5 of these Terms. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that any information, including product descriptions or regulatory guidance, is complete, accurate, or suitable for your specific use.
You expressly agree that your use of the service and products is at your sole risk.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR FOOD SAFETY PERFORMANCE, EXCEPT AS EXPRESSLY REQUIRED BY APPLICABLE LAW.
WITHOUT LIMITING THE FOREGOING, WE SHALL NOT BE LIABLE FOR ANY CLAIMS ARISING FROM OR RELATED TO:
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(A) IMPROPER STORAGE, HANDLING, TRANSPORT, OR USE OF PRODUCTS AFTER DELIVERY;
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(B) ANY REPACKAGING, RELABELING, OR MODIFICATION OF PRODUCTS NOT PERFORMED BY US;
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(C) YOUR FAILURE TO COMPLY WITH APPLICABLE FOOD SAFETY, LABELING, OR REGULATORY REQUIREMENTS;
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(D) ALLERGEN CROSS-CONTACT OR MISLABELING BY ANY PARTY OTHER THAN US; OR
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(E) USE OF PRODUCTS IN ANY FORMULATION OR APPLICATION NOT EXPRESSLY APPROVED BY US IN WRITING.
IN NO CASE SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR RECALL COSTS.
CAP ON LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO ANY PRODUCT SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC LOT OF PRODUCT GIVING RISE TO THE CLAIM.
Because some jurisdictions do not allow limitations of liability, such limitations shall apply to the fullest extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless the Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees (collectively, the “Company Parties”), from and against any and all claims, demands, damages, losses, liabilities, costs and expenses(including reasonable attorneys’ fees) arising out of or relating to
(i) your use of the website or services in violation of these Terms;
(ii) your violation of any applicable law, rule, or regulation;
(iii) any information or content you submit, post, transmit, or otherwise make available through the site;
(iv) your misuse of any products purchased from us, including failure to follow storage, handling, or use instructions;
(v) any repackaging, relabeling, resale, or other distribution of products by you or on your behalf in violation of these Terms;
(vi) any modification, alteration, or combination of our products with other ingredients or materials not expressly authorized by us;
(vii) any claims of contamination, adulteration, allergen exposure, or mislabeling arising after delivery of the products, except to the extent caused by our failure to comply with applicable food safety or labeling laws; or
(viii) your breach of any representations, warranties, or obligations under these Terms.
Defense and Cooperation: We reserve the right, at our option, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate fully with our defense of such claim. You may not settle any claim without our prior written consent if such settlement imposes any liability or obligation on any Company Party.
Consumer Rights Carveout: This Section does not apply to the extent that any claim arises from our failure to comply with applicable consumer protection, product safety, or food safety laws, or to the extent such indemnification is prohibited by applicable law.
Survival: Your obligations under this Section shall survive any termination of these Terms and your use of the website or products.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our website , or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our website and purchase our products (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site or in respect to our products constitutes the entire agreement and understanding between you and us and govern your use of our site, purchase and use of our products, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms and any separate agreements between us shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of laws principles.
SECTION 20 – DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER
Informal Resolution: Before initiating any formal dispute, you agree to contact us at the contact information provided below and provide a brief written description of your claim. We will attempt in good faith to resolve the dispute informally.
Mediation: If a dispute cannot be resolved informally within a reasonable period of time, either party may request that the dispute be submitted to non-binding mediation administered by a mutually agreed mediator. The parties will share the costs of mediation equally.
Binding Arbitration: Except as otherwise provided below, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the website, or the purchase or use of any products shall be resolved by final and binding arbitration. Arbitration shall be administered by the American Arbitration Association (AAA) under its applicable consumer arbitration rules. The arbitration shall take place in the State of Missouri, unless otherwise required by applicable law or agreed by the parties. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration provision.
Exceptions: Nothing in this Section shall prevent either party from(i) bringing an individual claim in small claims court, where eligible; or (ii) seeking injunctive or equitable relief in a court of competent jurisdiction for misuse of intellectual property or unauthorized resale or distribution of products.
Jury Trial Waiver: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND THE COMPANY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE PRODUCTS.
SECTION 20 - CHANGES TO TERMS
You can review the most current version of the Terms at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms should be sent to us at customerservice@sfsalt.com.